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WORKPLACE PENSION ADMINISTRATOR

Location: GUILDFORD, SURREY Salary: 30000 - 40000 GBP Per Annum
Sector: Insurance Job Type: Contract
Shift Type: N/A Applications: N/A
Posted: 4 days ago Reference: 3077388
We are recruiting for a brilliant company that specifically specialize in Pensions.  Our client has very friendly office environment and due to expansion they are seeking an additional Pensions Administrator who can assist with the extra workloads.  This client is looking for someone who can work from the Guildford / Surrey location as a new office move is on the agenda soon, however this will not be too far from the current location. 

For this role we are looking at individuals that have worked with Defined Contribution Pensions ( DC ).  You will have been involved in the cradle to grave admin process and would have a strong working knowledge and would be able to hit the ground running. 
You will be responsible for supporting the Team Leader in the delivery of a exceptional high delivery standard to clients.
To support the Pensions Team Leader with responding to our clients in relation to their
group DC arrangements; to deal with our clients’ queries regarding their schemes
promptly and accurately.
To attend any relevant training for your role and as directed by the Pensions Team Leader, Director or the wider organisation.
To manage your work flow effectively and efficiently, as instructed by the Pensions Team
Leader.
To deliver quality and accuracy of work at all times.
Demonstrate knowledge of group pension products through effective/accurate email
communications.
Maintain accurate client records using the company’s approved IT system to enable review by managers. Record key activities (email/telephone calls) using Avelo (AO).
Maintain accurate work flow using task tracking tools on Avelo (AO)
Report complaints and urgent critical issues in the prescribed manner detailed in the
company’s complaints procedures manual.
Report to the Pensions Team Leader as required, with regard to work flow, accounts reports and reviews due. 






Strong written English and numeracy a key requirement
Graduate (desirable)
Industry Qualifications Relevant to position – PMI, CF1, FA2, AE Cert & Prince2 (desirable)
Advanced Excel
Advanced Word
Excellent technical knowledge - DC Pensions
Excellent attention to detail




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