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Vietnamese Speaking Customer Service Advisor

Location: WARRINGTON, CHESHIRE Salary: 18500.00 - 18500.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: N/A
Posted: 7 days ago Reference: 3094245
Reed Warrington are proud to be representing our client, a massively growing, market-leading, multinational business who through to continued global success are recruiting for an International Customer Service Administrator.

You must be fluent in Vietnamese and English both orally and written to apply for this position.

The successful candidates will join a multi-award winning client on a permanent basis. The team is a vibrant mix of all nationalities and really is a fantastic place to grow and develop.

The ideal candidate will have access to a vehicle as the site is not easily accessible (via public transport), however it is around a 1 mile walk from the nearest bus stop and there is full parking on site.

Salary - £18,500 + Quarterly bonus

Working Hours:

Monday – Friday, 42.5 hours a week
3 week rotating shift pattern (6-3, 8-5, 11-8 whilst working a 1-10 every six weeks) and 1 in 3 weekends

Duties to include;

• Working within the International Customer Service team responding to customer’s queries via telephone and email
• Responding to queries received via Social Media or Live Chat if required
• Occasional translations may be required
• Ensuring emails are responded within 24 hours

Ideal candidate;

• Fluent in Vietnamese both written and spoken - essential
• Candidate must also be fluent in English
• Professional and friendly telephone manner
• Attention to detail
• Excellent listening skills
• Flexible, reliable and trustworthy
• Able to work under pressure

If you feel that your experience is suited then please apply online or send your full and up to date CV to Elise.Jones@reedglobal.com

Best of luck with your application!

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