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TELESALES

Location: WELWYN GARDEN CITY, HERTFORDSHIRE Salary: 16000.00 - 19000.00 GBP Per Annum
Sector: Sales Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 19 days ago Reference: 3095461
A thriving company that has been operating in the UK for over 50 years.

Their success relies on delivering the best service and price to ensure that their customers keep on using them.

An exciting company looking to expand within the Welwyn Garden City area.

Some of the main duties will include;
- Ensure all sales KPI’S are achieved on a weekly/daily basis
- Assist credit control to gain information they require from Prospects/Customers to have an account open or to increase credits limits etc.
- Ensure all follow- up procedures to all potential customers are correctly maintained within the specified time scales.
- Ensure competitor information is recorded and is kept updated with information which is as accurate as possible.
- Ensure Prospecting database entries are accurate and up to date to ensure efficiency of sales process


Customer Satisfaction
- Ensure all contact is of the highest standard.
- Complete customer queries and requests in a timely manner meeting company brand KPI’s.
- Build and maintain effective internal and external working relationships.


Operational Excellence
- Ensure all systems are updated with accurate and up to date information.
- To handle all customer objections / questions in a professional manner.


Market Leadership
- To contribute to the growth of the business through the provision of a high quality sales service to attract new customers.
- Maximise every opportunity to generate added value to the business through the promotion of additional products and services and assist with the development of new marketing initiatives and avenues to reach prospects.

Financial Performance
- Actively contribute to the achievement of the business budgeted margins and volumes.

The ideal candidate will have;
- An excellent telephone manner with the ability to be persuasive
- The ability to remain calm and professional when under pressure
- Excellent communication skills
- To be able to work on their own initiative as well with their colleagues
- A sales background is desirable

Essential skills;
- At least one years’ experience of cold calling and closing telesales
- Experience of B2B (Business to Business)
- Strong closing skills

Qualification -
Educated to the minimum of GCSE grade C+ in English and Maths.


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