|Location: CITY OF LONDON, LONDON||Salary: 28000.00 - 40000.00 GBP Per Annum|
|Sector: Technology||Job Type: Permanent|
|Shift Type: N/A||Applications: 4|
|Posted: 6 months ago||Reference: 3109632|
You will work as part of a team to offer IT Support to users (2nd and ideally 3rd line if your skill set allows)
The ideal candidate will have a keen interest in new technology, be passionate about delivering unrivalled customer service, an efficient problem solver, and be self-motivated.
• Resolving support requests, using existing skills and knowledge as well as where appropriate, using relevant support and vendor resources to find resolution.
• Proactively reviewing automated alerts and responding as required through to resolution.
• Implementing projects on your own or as part of a team either remotely or onsite.
• System administration, hands on fixes, installation/upgrade and patching of Microsoft based servers and desktops
• Performing troubleshooting which may also include working together with Microsoft and other vendors.
• Proven IT Support experience (second or third line)
• Ability to adapt quickly to a fast paced environment and deal with multiple tasks and projects, as required.
• Experience of managing and deploying Microsoft technologies such as – Windows Desktop & Server, Active Directory, Exchange & System Centre.
• Current MCSA/MCSE certification or ability to demonstrate a similar level of knowledge.
• Ability to communicate effectively with both technical and non-technical individuals; strong teamwork and interpersonal skills
If this role would be of interest to you, please apply with your most up-to-date CV and I will give you a call to discuss the role in more detail.
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