|Location: WAKEFIELD, WEST YORKSHIRE||Salary: 21000.00 - 25000.00 GBP Per Annum|
|Sector: Engineering||Job Type: Permanent|
|Shift Type: N/A||Applications: N/A|
|Posted: 5 months ago||Reference: 3059552|
The role will be to provide excellent level of service to customers requiring technical support from before sales advice on product selection, standards, design and installation to after sales support including complaint handling. The successful candidate will essentially have a technical knowledge and be able to investigate technical issues where they arise.
- Strong technical skills in terms of being able to understand products and carry out diagnostic heating checks over the phone and be able to help customers resolve issues with them using their products.
- Experience of working in a customer service environment in a technical role, ideally within the heating sector.
- Experience of working in a Technical support role with a high level of technical involvement, ideally within the heating sector.
- Proven experience of working with customers (homeowners and contractors) to resolve problems in a collaborative manner.
- Strong relationship management & communication skills
- Strong analytical skills with ability to track activity and costs on a monthly basis.
- Strong computer skills.
This fanstaict role can offer a wealth of opportunities
Salary up to £25,000 per annum
Free on site car parking
If you feel this role is for you please give me a quick call on 01924 203060 or email firstname.lastname@example.org
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