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Technical Assistant

Location: NOTTINGHAM, NOTTINGHAMSHIRE Salary: 9.95 - 12.50 GBP Per Hour
Sector: Property & Construction Job Type: Temporary
Shift Type: FULL TIME Applications: N/A
Posted: 9 months ago Reference: 3114745
Our client a leading Social Housing provider in Nottingham are currently looking to appoint 2x Technical Assistant’s on a temporary basis. Initially the post will be for 6 weeks to cover a heavy work load but could be extended.

You will be responsible for providing technical and administrative support to the Asset Management Team as part of the joint working approach, enabling excellence in the management and delivery of the Asset Management Service. Liaising with the Customer Service Centre in relation to works carried out by the compliance team. Arranging and tracking the compliant delivery of servicing, maintenance, planned and responsive repairs in line with regulatory requirements and Metropolitan policy.

Essential criteria
Administrative work experience in a technical / construction environment i.e. gas, heating domestic and communal, electrical, fire, asbestos.
Well-developed communication skills.
Able to build and sustain working relationships with key stakeholders
A demonstrable track record of delivering service excellence to a customer base.
A record of achievement in making a difference
Good planning, organising and prioritisation skills
Experience/Knowledge of dealing with difficult customer complaints and conflict
An interest in the work of Metropolitan and social housing in particular
Knowledge/ Experience of contractor and budget management
Excellent computer (IT) skills, eg. Experience of databases, pivot tables, mail merge, Spreadsheets, Outlook.
Desirable criteria
Knowledge/ Experience of monitoring through the use of databases, spreadsheet tracking or other monitoring software.

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