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Team Leader

Location: LIVERPOOL, MERSEYSIDE, UNITED KINGDOM Salary: 25,000-32,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 13
Posted: about 2 months ago Reference: X3-380507

 I am currently recruiting for a Programme Support Team Leader for a company based in Liverpool City Centre.

This is a Permanent job role

Salary - Starting at £25,000

Hours of Work - Monday - Friday - Flexible hours

You will help develop a motivated, engaged and high performing team through effective people management and leadership, committed to delivering a high quality, efficient and clinically sound service.

You’ll build a collaborative and co-operative culture in which individuals work together to achieve shared goals, whilst continually seeking to improve our service. You will assess and evaluate quality and provide performance feedback when needed.

Daily duties:

  • Up to 10 advisors reporting to you
  • Monitor and manage annual leave and sickness
  • Manage processes
  • Call quality checks
  • Provide feedback 
  • Conduct monthly one to ones
  • Provide coaching 
  • ADHOC duties 

 

Required skills:

Demonstrable experience of working in a performance-orientated environment and performance management.

Demonstrable experience of working to quality standards and managing confidential data.

Demonstrable coaching/ mentoring experience and persuasion/ influencing skills through previous work or social activities.

 

If you are interested in applying for this role please send your up to date CV to amy.woods@reed.com

Please note - Due to a high amount of applicants only successful candidates will be contacted. We will not give individual feedback to each application

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