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Team Administrator

Location: Leeds Salary: 14625 - 14625 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: DAYS ONLY Applications: 1
Posted: 10 months ago Reference: 3160736
A renowned company in Leeds is looking for a Team Administrator. If you have previous administration experience within a fast paced environment, this could be the role for you!

The company provides conveyancing services to over a million customers. The business is a leading law firm which deals with re-mortgaging, focused on delivering great service from start to finish.



To assist in the administration process of panel management applications.

This does not set out every responsibility but provides an overview of the main areas of responsibility.


Responsibilities:

• Telephone liaison with the Law Firms and client lenders to provide guidance on how to use the system, assist with requirements of the application process and answer general queries.
• Assisting Law Firms with queries regarding registration for access and verifying user access.
• Checking applications received online from Law Firms to ensure all requirements and criteria have been met in full.
• Action and respond to incoming messages and e mails from the Law Firms and client lenders.
• Ensure all communication with Law Firms and client lenders is to agreed service standards and a highly professional level.
• Update the online admin system in respect of the progress of applications.
• Chasing Law Firms for outstanding information / applications.
• Identify and take ownership of potential problems, reporting the problem to your Team Leader.
• Where possible, identify process improvements.


Desirable Skills:

• Excellent communication and customer service skills
• Previous administrative/customer service experience
• Good team player, but also ability to work on own initiative.
• Good attention to detail.
• Good organisational skills.
• Good data input skills.
• Mortgage Knowledge.


The successful candidate will need to be self-motivated with a can-do attitude and positive approach to tasks. You must have the experience and ability in working in a high volume environment to meet tight deadlines and targets and work under pressure. There is progression available within the company and they invest heavily in the employees.


Are you the right person for this role? If you feel you are, please apply!


If you have any questions about the role, please contact Adele Morris@reedglobal.com, or alternatively, call 0113 236 8956 for a confidential conversation.


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