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Systems Implementer

Location: STOCKTON-ON-TEES, CLEVELAND Salary: 25000 - 35000 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: FULL TIME Applications: 1
Posted: 11 months ago Reference: 3063356
My client is a successful, privately-held company founded almost 20 years ago, based in Teesside with an associate office in Sydney, Australia supporting international clients, including leading brands globally.

My client seeks an individual with good time management and project management skills for the role of Software Systems Implementer / Project Support Officer. The successful candidate will be responsible for the implementation of SaaS based systems onto customer sites.

The Tech team in Teesside has developed a suite of SaaS (Software as a Service) enterprise software solutions that many of the established clients are using successfully. Due to the success of the software in the UK and Europe, they are looking for an additional dedicated Systems Implementer.

Whilst their role will be to work principally in the Teesside office to lead the implementation of the cloud-based solutions, it’s worth noting that we’d expect them to spend some time face to face with our customers at their offices to help ensure a successful implementation.

As expected with a role of this nature, candidates will typically be responsible for:

Establishing the project scope and critical success factors / managing the implementation plan and ensuring all steps are carried out / communicating with the project team / collecting necessary information and documents to understand the customer’s requirements / Managing the implementation plan, ensuring all steps are carried out / Arranging necessary meetings and demonstrations to the customer, both face-to-face and virtual / Ensuring sign-offs are obtained at critical stages of the implementation / Training customer users in the usage of the software modules / Managing post implementation change requests and configuration.

Whilst no specific software experience is necessary, candidates should have experience working with software applications in addition to having experience assisting on projects / managing smaller projects. Candidates will have strong customer facing skills preferably with experience training customer users. Excellent communication skills are essential.

Whilst the role will be based in Teesside primarily there is a small amount of travel, so a full UK driving licence is essential.

My client is looking to interview ASAP – Please submit a copy of your CV to Closing date for applications is Friday August 4th.

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