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Supply and Service Controller

Location: ACTON GATE, STAFFORDSHIRE Salary: 22000 - 24000 GBP Per Annum, inc benefits
Sector: Business Support Job Type: Contract
Shift Type: DAYS ONLY Applications: N/A
Posted: 10 months ago Reference: 3129837
Are you looking for extra money before Christmas?

Are you looking to work for a reputable business, who provide comprehensive training?

Are you looking to work in a friendly, customer focused and supportive team?

REED are excited to be working with a large business in Stafford to support with their busy winter period.

• Manage the day-to-day relationship with suppliers ensuring adherence to SLAs
• Establish best practice with suppliers to fulfil customer demand in a timely manner
• Create accurate and timely supplier reports ensuring lead times and stock availability is accurate so the business suffers no losses through poor administration of third parties.
• Establish and cultivate relationships with trading teams to ensure any supplier issues are highlighted and resolved, with strong focus on point of supplier selection.
• End-to-end ownership of new supplier set-up process, including analysing business requests based on supplier capabilities, the construction of SLA’s and immersion days.
• Act as a first point of resolution for any supplier performance issues escalating as appropriate

The successful applicants will have:

- Excellent telephone manner, ideally being able to demonstrate where they have delivered excellent customer services in the past
- PC literacy
- Flexibility in terms of hours and working shifts
- Enthusiasm and willingness to learn

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