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**Customer Service Administrator**

Location: LANCASTER, LANCASHIRE Salary: 16000.00 - 17000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 10 months ago Reference: 3069161
**Customer Service Administrator**

Exciting opportunity to join our exclusive client as they are expanding. Based at Northern HQ in a rural area, we are looking for an Administrator to join an established team who will be based within an already longstanding department.

Job description:

A customer service based role working for a large reputable local company in a friendly office environment. This role is suited to candidates who have a background of dealing with customers by telephone and assisting with queries. Accurate processing of information is also a vital part of the role yet it needs to go hand-in-hand with an ability to provide a friendly, professional and effective customer service. The successful individual will be working as part of an admin team and also interacting with other departments within the organisation. It will therefore require being able to work to instructions as well as under their own initiative.

The role will involve the following duties:

• Processing contracts, orders and movements on the system,
• Conversing with customers, suppliers, stores and hauliers at all levels; both verbally and in writing,
• Dealing with queries/enquiries both from within and outside the organisation,
• Processing supplier invoices,
• Scanning documentation,
• Filing and shredding,
• Any other general admin duties.

The Person

You will have a good level of education and similar office experience. You will be excellent at establishing good customer relations over the phone and face to face, with the confidence to deal with people of all levels.

You will have -
1. Strong all round communication skills
2. A good level of IT-Literacy, especially MS Office and spreadsheets
3. Accuracy when completing paperwork
4. Excellent customer service skills

Please apply below to find out more about this opportunity or call the Reed Business Support office on 01524 380229 to find out how you can work for the area's leading business support specialist.

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