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Social Media Assistant - TEMP to PERM

Location: FOLKESTONE, KENT Salary: 11.00 - 13.00 GBP Per Hour
Sector: Marketing & Creative Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 29 days ago Reference: 3071729


Reed Marketing & Creative are delighted to be working with an established family run organisation, who are an award winning in their niche sector. Due to growth they are looking for a Customer Service and Social Media Assistant to come on board to support the Marketing and Customer service.

This role starts temporary and will go permanent for the right candidate.

The typical responsibilities

• To have a complete knowledge of all products, understand the company’s business & marketing strategy and appreciate how this role fits in
• Answer and direct telephone calls
• Respond promptly & accurately to customer service enquiries, e mail & telephone
• Receive and process e mail, online & telephone orders
• Liaise with dispatch depts. for timely fulfilment
• Update main social media sites on a regular basis & encourage 7 additional store accounts to regularly use theirs.
• Write blogs, articles and posts and develop discussions
• Research internet and social media sites for company mentions and customer feedback
• Search for posts, news, articles that will interest site visitors
• Encourage own shops, wholesale, production to feedback news and stories to spread
• Liaise regularly with our external PR to share information and stories

Requirements

- Educated ideally within a marketing position
- Strong Customer Service
- Proven experience in Social Media  - managing accounts.
- Highly organised - able to communicate at all levels. 
- Must hold a ful lclean licence and own your own car



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