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Service Support Officer (CTC Cleared)

Location: WEST BROMPTON, LONDON, UNITED KINGDOM Salary: 250-250 GBP (UK Pounds) Per day, inc Benefits
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 1
Posted: about 1 month ago Reference: X3-345135

This is a 9 month interim opportunity for a CTC cleared Service Support Officer to join the Metropolitan Police. 

Job Purpose: 
This role is essential to assisting and supporting the Service delivery Senior Management Team. This includes the administration of three key areas Business Support, Finance Support & Office Management carryout specialist work, co-ordination of requests and escalating issues to management plus a general contact point for day to day enquires.  


  • The post holder should have a conversant knowledge of ITIL Foundation and understand the ITIL Lifecycle
  • A good understanding of the ICT Infrastructure, Service Delivery, MPS Finance Processes and DP Project Lifecycle
  • An understanding of the MPS corporate governance processes.
  • Be familiar and have working knowledge of MPS tools including MyHR, PSOP and Box
  • Competent knowledge on the use of ICT applications such as Microsoft Outlook, Work, Excel and Powerpoint.
  • Have knowledge of using Microsoft Visio by creating key documents, process flows and organisational charts.


  • Knowledge of the financial governance and systems used.
  • Previous experience of working in a Customer Service/Public Sector organisation
  • Previous exposure to working with or within an IT department
  • Working with Senior Directors and Senior Management Teams


Please note: This role is deemed inside of IR35 and candidates must have active CTC clearance in order to be considered. 

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