This is an exciting interim opportunity for an experience Service Manager to join a Local Authority in South-East London.
Main Purpose of the job:
To advise and support senior management across the Council on business planning, service design performance, data information and analysis. This includes driving innovation in service review, and redesign to effect cost reduction and improved service delivery. The post-holder will also be expected to support colleague across the Council to understand the performance information provided.
Knowledge and Experience:
- Knowledge of performance management systems and reporting tools
- Evidence of having delivered effective performance measures and a performance culture that achieves objectives and drives up performance standards
- Extensive experience of successfully delivering service redesign and change projects which improve customer focused service delivery and deliver savings
- Successful track record as a manager in a large, complex organisation preferable within the public sector