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Service Desk Manager/Service and Support Manager (Windows /Server/O365)

Location: CITY OF LONDON, LONDON Salary: 45000 - 50000 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: 3 months ago Reference: 3102373
Service Desk Manager/Service and Support Manager (Windows/Server/O365) sought by an industry leading organisation with offices in the City of London, to lead a team of 5 support analysts supporting users across multiple geographic locations.

The successful Service Desk Manager will be managing a 24/7 service desk with an 80/20 split between managerial and hands-on duties. You will have previously demonstrated continuous improvement initiation and effective communication with the team, managers and both internal and external stakeholders.

Key Requirements
• Experience leading a team in a similar role
• ITIL Foundation
• Continuous improvement initiation
• Strong communication skills
• Windows Server 2008-2012R2
• Office 365

This is an excellent opportunity for an experienced Support Manager/Team Lead to join a challenging environment in a company investing heavily in their IT Infrastructure.

If this role would be of interest to you, please apply with your most up-to-date CV and I will give you a call to discuss the role in more detail.


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