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Service Desk Manager / IT Support Manager (Windows / Azure / Cloud)

Location: OXFORD, OXFORDSHIRE Salary: 55000.00 - 60000.00 GBP Per Annum
Sector: Technology Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: 5 months ago Reference: 3055200
Service Desk Manager / IT Support Manager (Windows / Azure / Cloud)

Service Desk Manager / IT Support Manager (Windows / Azure / Cloud) sought by a rapidly expanding organisation with offices in Oxford, to lead a team of Service Desk Engineers (1st, 2nd & 3rd Line) supporting their users with any technical issues.

You will be managing a team of 4 experienced engineers, defining, refining and implementing new processes for continuous improvement of the support function, ensuring SLA’s are well defined and adhered too. Whilst a lot of this role will be focussed on the management side, the ideal candidate will be able to get involved and be confident in support the users with technical issues.

Key Skills:
Windows Server (2008r2 or 2012r2)
Windows Desktop technologies
App Virtualisation – Hyper-V, App-V, Citrix etc.
Exchange / Office 365
SCCM (desirable)
Azure IaaS (desirable)

This is an excellent opportunity to join and manage a well-established team, as well as shaping and growing the team to fit the business needs.

If this role would be of interest to you, please apply with your most up-to-date CV and I will give you a call to discuss the role in more detail.


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