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Senior Lettings Negotiator

Location: REDHILL, SURREY, UNITED KINGDOM Salary: 25,000-30,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: N/A
Posted: about 1 month ago Reference: X3-387062

An exciting opportunity has arisen for a career driven Senior Lettings Negotiator to join our well-established and successful client, working in one of their local offices.

The successful candidate must be able to demonstrate ambition, self-motivation, eagerness to learn, enthusiasm to be involved in the business and passion.

Above all they must have outstanding customer service skills, excellent communication skills and a hard-working and dedicated attitude.

Additionally if they have management skills that would be an advantage, as well as enjoy working in a close-knit team.

My client would therefore consider candidates from a variety of similar backgrounds, as well as candidates experienced within the property industry.

Main responsibilities will include:

  • Assist with the management of the front office dealing with face to face, telephone and e-mail enquiries.
  • Assist with the management of the applicant database online; ensuring regular contact is made with all prospective tenants.
  • Correctly record all messages, viewings and appointments.
  • Ensure Landlord’s Instructions are taken and filed and updated on system.
  • Market new instructions, attend the property taking photos and full descriptions
  • Update website with new property details and ensure current at all times.
  • Ensure window display is up to date.
  • Provide lettings lists.
  • Ensure the property register is accurate.
  • Register applicants and match applicants to properties using software system.
  • Arrange and attend viewings.
  • Liaise and negotiate offers between landlords and tenants and close deals.
  • Signing up tenants and working through the process.
  • Ensure all tenancies commence in line with legislation and the Company's guidelines.
  • Ensure offers are accepted, all terms agreed and application forms are completed in full by prospective tenants.
  • Pass completed application forms along with deal sheets to Lettings Progressor.
  • Ensure referencing process is dealt with in a timely manner and all parties are kept informed.
  • Ensure the tenancies are renewed, rents reviewed and negotiated and all paperwork created and completed for every property.
  • Arrange rent protection cover for all managed properties and ensure it remains in place.
  • Review service levels and look to convert let only business to managed where appropriate.
  • Canvassing / leafleting to seek new business opportunities including targeting competitors.
  • Networking in the community
  • Seek further business development opportunities.
  • Maximise board presence and promote brand awareness at all times.
  • Build and maintain excellent working relationships with landlords and tenants.
  • Achieve pre-agreed targets.
  • Attend all meetings and training courses as required by your Line Manager.

Additional attributes required are:

  • Negotiation skills
  • Organisational skills
  • Reliability
  • Initiative
  • Multi-tasking skills
  • Pro-activity
  • Influence and relationship skills
  • Flexible attitude
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