I am urgently seeking 2 strong credit controllers for a key client of mine based in Leatherhead. The role is initially on a contract basis for 3/6 months but there could be a permanent role for the right candidate. You will need to have a recent, proven, track record of reducing debt within a similar role and be available on short notice. The role will report to the credit manager and work within a small team of 4 credit controllers. You will be part of the wider finance team.
Your duties will include:
Making outbound calls to chase outstanding, complex debt by phone and email (circa 40/50 calls daily).
Resolving queries with clients to ensure they are able to pay their outstanding debt.
Reconciling payments to the system and allocating cash received.
Moving debts to legal teams to ensure payments.
Updating customer accounts online with the latest payment history and any queries on these accounts.
Processing monthly aged debt reports.
You will need to have recent, credit control experience from a fast paced, high volume, credit control department. Ideally you will have experience of chasing debt within the NHS or local authorities.
You will be required to work 09.00- 18.00pm and be able to interview at short notice. As part of their process you need to be free to carry out a working interview for circa 4 hours to ensure you are the right fit for the team and also for you to decide if the role is suitable for you.