|Location: DARTFORD, KENT||Salary: 21000.00 - 24000.00 GBP Per Annum|
|Sector: Accountancy||Job Type: Permanent|
|Shift Type: N/A||Applications: N/A|
|Posted: 5 months ago||Reference: 3113330|
Do you have atleast 1 year experience as a Credit Controller?
Are you confident with outbound calls and speaking to businesses?
Do you have credit control experience within a recruitment company?
Credit Controller – job description
Overall Job objectives –
• Ensure cash collection to meet agreed targets (95% of prior month billing)
• Ensure debt profile remains within agreed aged debt targets (60-day debt < 5% of debt, 90-day debt < 1% of debt)
• Minimizing of bad debt
• Maintaining customer relations
• Identifying of queries & disputes
Key tasks –
• Telephone contact with customers to establish receipt of invoices.
• Objective: 40 productive client telephone contacts per day.
• Establishing payment dates for invoices issued.
• Taking details of any queried items from customers in sufficient detail to enable passing to query team/sales teams for resolution.
• Escalation of queries to query resolution team
• Provision of copy invoices and supporting documents (timesheets) upon request from customers.
• Corresponding with customers by email in relation to payment/invoicing/query related matters.
• Maintaining records on IT systems of conversations with customers in relation to payment expectations and queried items
• Issuing of customer statements
• Seeking details of customer payments where funds received without adequate remittance advices
• Instructing the payment allocation team with supporting remittance advices once received
• Issuing of final demand letters in line with company notification policy to relevant sales team
• Ensuring customer relationships maintained
Key skills –
• Target oriented
• Customer focussed
• Strong verbal and written communicator
• Attention to detail
• Time management
• Ability to build rapport with others
• Calm in pressurised environment
• 1 year credit control experience in B2B environment required
• Experience within recruitment industry desirable
• Experience using SAP desirable
If you feel you have the right experience please apply within
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