A excellent opportunity has been made available for a experience Housing Scheme Manager covering Oulton Broad, Worlingham and occasionally Norfolk.
This role is initially for 3 months however could be extended; we will require you to have a enhanced DBS upon offer.
To deliver support and management services to residents living within sheltered housing schemes to enable them to live as independently as possible.
An understanding of welfare benefits and the impact this can have on our tenants’ income and ability to afford to pay their rent.
Responsible for maintaining effective relationships with partner organisations, local authorities and other agencies throughout the region to ensure residents fully benefit from services either provided directly or via other organisations.
To deliver tailored support to residents to enable them to live independently, ensuring compliance with any legislative or contract requirements.
To monitor the welfare of customers through support planning and use of onsite alarm systems.
To ensure that homes are let to qualifying applicants, meeting the Association’s lettable standard, complying with the Association’s nominations and allocations agreements with partner agencies and organisations.
To maximise rental income and minimise rent loss and rent arrears by carrying out appropriate financial assessments at allocation and throughout the duration of the tenancy.
To assist tenants in claiming relevant welfare benefits, maximising their income and ensuring rent is paid through appropriate methods.
To monitor and administer the use of scheme Guest Room facilities, including the receipt of payments, issuing of receipts and forwarding of funds to the Association.
Responsible for the delivery of support, tenancy, and estate management services to residents living in sheltered housing.
To work with other professional and voluntary agencies to develop support strategies to enable them to live as independently as possible, whilst ensuring that their welfare is monitored appropriately.
To work closely with the Tenancy Support Team and other statutory and nonstatutory services to develop and deliver a range of support services to customers to ensure tenancy sustainment and to improve life chances.
Responsible for the allocation and letting of empty homes within sheltered housing in partnership with other departments and local authorities.
To deliver the Association’s commitments in respect of anti-social-behaviour in line policy and procedure, in partnership with the wider community and relevant statutory and non-statutory agencies.
To work closely with the Income Recovery Team to ensure that the Association’s income is maximised, and undertake visits to tenants in arrears as part of the Income Recovery Process.
To work with other professional and voluntary agencies in the development of good neighbourhood relations and take the lead on resident consultations.
To participate in service reviews, using UIC principles, for the Association to achieve efficient services, best practice and innovative service improvement projects that meet residents’ needs.
This is a urgent requirement by my client, so if you feel this is the perfect opportunity for you please do get in touch straight away