|Location: LANCASTER, LANCASHIRE||Salary: 20000.00 - 25000.00 GBP Per Annum|
|Sector: Business Support||Job Type: Permanent|
|Shift Type: N/A||Applications: N/A|
|Posted: 9 months ago||Reference: 3101963|
Are you passionate about delivering exceptional customer service?
Are you driven to go above and beyond to ensure the client is completely satisfied?
If so, read on!
This clear cut company, based just outside of Lancaster is looking for a switched on, career minded individual to lead their successful and motivated customer service team as a Sales Support Team Manager.
This brand new role will see you managing 5 teams across 5 different sites who ultimately liaise with a variety of internal departments and external suppliers to ensure that the customer’s end product is delivered on time and to complete satisfaction.
You will be responsible for ensuring that your teams are working to the best of their ability and that they are achieving the following:-
• Communicating with suppliers throughout the whole process to ensure deadlines for delivery are met
• Checking products for faults upon arrival and liaising with manufacturers to correct any issues
• Ensuring the end product is well presented for client’s collection
• Handover of product to client and answering any questions they have at the final stage
• After sale care and additional warranty sales.
This company is looking for a hands on, motivated individual who can lead by example and be willing to get stuck in, in making the end client’s experience a positive one!
This role would suit someone who is patient, ambitious and highly organised as well as someone who is process driven and likes to make a difference!
In return for your exceptional coordination, delegation and team leading abilities, you receive
the following as well as other benefits...
• 20 days holidays + Bank Holidays
• Free parking
• Generous and achievable bonus scheme
The opening hours are 9am to 5pm Monday to Friday and some weekend work may be required, flexibility is key!
Also, due to the nature of this role, it will require you to hold a valid and current UK driving license and be open to travelling to the various sites within the company.
Sound good? Get in touch now by sending your CV to email@example.com, calling 01524 380229 and speaking with Kelly, or simply apply below!
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