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Sales/Customer Account Manager

Location: IPSWICH, SUFFOLK Salary: 18000.00 - 22000.00 GBP Per Annum, inc benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 10 months ago Reference: 3117024
I am currently recruiting for a family run business based in Ipswich. This is a fantastic chance to join their Sales Support team, and join a fast paced and friendly environment.

You will be responsible for a portfolio of customer accounts with the following responsibilities–

• Keep in contact with customers regularly, and continually upsell where possible.
• Monthly Promotions
• Ensure all your customers have received promotion emails, and they’re aware of all new lines.
• Provide support for the field based sales team on the road – Phoning their customers daily where needed.
• Follow up warm website leads/Prospects
• Continually prospect new business
• Continually meet KPI Targets
• Answering calls & generally helping out during busy periods
• Keeping details updated in the CRM.
• Promote Web ordering
• Strong typing and Excel skills desirable

You will have excellent customer service skills and a confident telephone manner, along with previous sales support/account handling experience. Knowledge of the sales process and experience with upselling would be beneficial. This is a busy position, so you must be a team player, and be able to multi task and assist across other areas of the business when needed.

This position is paying a salary of £18,000-£22,000 per annum (depending on experience) and is a full time, Monday-Friday position.

To find out more or to apply, please email your CV to, stating your notice period and salary expectations.

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