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Sales Customer Service Agent

Location: ACTON GATE, STAFFORDSHIRE Salary: 8.26 - 8.27 GBP Per Hour
Sector: Sales Job Type: Contract
Shift Type: IRREGULAR HOURS Applications: N/A
Posted: 4 months ago Reference: 3274166
A fantastic opportunity has just arisen to work on an assignment for a large well-known company in the heart of Staffordshire as a 'Sales Customer Service Agent'.

You will be based in their Customer Management Centre in Acton Gate, trained to deal with eCommerce and live chat, up-selling and promoting offers and deals, taking on the role of ‘personal shopper’ to maximise revenue opportunity.

What will it involve?
- Taking calls from customers and processing orders
- Actively recognising possibilities to up-sell products to maximise sales
- Delivering the best customer services at all times

The successful applicants will have:
- Excellent telephone manner, ideally being able to demonstrate where they have delivered excellent customer services in the past
- PC literacy
- Flexibility in terms of hours and working shifts
- Enthusiasm and willingness to learn

The contract length is initially for 6 months with view to extension and contracts to be given (performance depending). If successful you will have to be fully flexible to hours as your shifts will vary between 07:00 and 22:00 across all 7 days of the week (including weekends). Shifts will be approximately 6 hours a day.

Pay Rate: £8.26 per hour

Lucy.Ward@reedglobal.com 01902 715589



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