Do you have a background in Commercial Management? Are you hands-on with Sales & Customer Service Management? Do you have an interest in Engineering?
My client is a specialist in Electrical products with a reputation of excellence seeking to hire a Commercial Operations Manager to join the team on a full time, permanent basis.
This is a senior role which is key to the running of overall Operations.
- Contribute to business decisions through commercial recommendation
- Provide commercial analysis
- Responsible for cost control / business profitability
- Control customer response times
- Responsible for Customer Management
- Escalation point for complaints escalations, complex order enquiries.
- Sales growth
- Review new customer volumes
- Ensure quality of staff through staff training
- Expand the company’s digital presence
- Work closely with other departments to ensure smooth running of company operations
- Manage operational procedures & documentation
- Drive and manage results
- Substantial Commercial / Operations Management experience
- Ideally have a ‘Masters’ or ‘PhD’ qualification
- Excellent commercial awareness and analytical skills
- Be able to work to strict deadlines and in a fast-paced environment
- Good knowledge of Microsoft Office Suite, including Excel at an advanced level
- Excellent attention to detail and organisation skills
- Previous experience working in a similar role
- An interest or background in Engineering desirable
- Competitive salary
- Free Parking On-Site
- Progression Opportunities
For more information or to register your interest please apply now and we will be back in touch. Alternatively contact Aleks at REED Watford for an informal and confidential chat.
If this sounds like an opportunity for you then we would love to hear from you. Good luck with your application!