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Sales Administrator

Location: MANCHESTER, LANCASHIRE Salary: 18000.00 - 22000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: 9 months ago Reference: 3077642
Role: - Sales Administrator
Location: – Manchester
Salary - £18,000-£22,000
Type – Permanent

REED are currently working in collaboration with one of the world's leading names in the manufacture and sales of electrical and electronic products and systems. The company specialise in providing solutions to heat, cool and ventilate our world.

The organisation are now looking for a Sales Administrator with heavy focus on providing excellent customer service at all times. The role requires a happy to help and positive attitude, team work and welcomes new ideas and creating the ultimate customer service experience.

Role Responsibilities:
• Act as a first point of contact for customers and account managers.
• SAP - being able to process an order and track from beginning to end & run an effective order book.
• Utilise reports (Stat, 1-5 day / Backorder).
• Raising credit and debit notes to be approved by the RCSOM.
• After sales support (dealing with damages, picking errors, ETA.s, Returns, Invoice
Queries and any other delivery issues).
• Respond to customer correspondence regarding account queries.
• Deal with logistic queries and problems within the stated service level agreements (SLA).
• Keeping Customer Database up to date.
• To assist the internal/ external sales force in ensuring that the region achieves its sales forecast.
• Calling Customers to keep them up to date with changes on their Purchase orders or to find out more information from the customer.
• Check Stock availability/Prices.
• Accepting and distributing orders.
• General administrative duties to support the department
• Understand and comply with all relevant company policies

The client is looking for individuals who can think on their feet using initiative and common sense to adapt to different situations.

If you would like to apply or find out more in complete confidence then please call 0161 817 3900, email or apply online.

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