Role: - Sales Administrator (Maternity Cover)
Location: – Manchester
Salary - £21,000-£26,000
Type – Permanent
REED are currently working in collaboration with one of the world's leading names in the manufacture and sales of electrical and electronic products and systems.
The organisation are now looking for a Sales Administrator with heavy focus on providing excellent customer service at all times. The role requires a happy to help and positive attitude, team work and welcomes new ideas and creating the ultimate customer service experience.
• Act as a first point of contact for customers and account managers.
• SAP - being able to process an order and track from beginning to end & run an effective order book.
• Raising credit and debit notes to be approved by the RCSOM.
• After sales support (dealing with damages, picking errors, ETA.s, Returns, Invoice Queries and any other delivery issues).
• Respond to customer correspondence regarding account queries.
• Deal with logistic queries and problems within the stated service level agreements (SLA).
• Keeping Customer Database up to date.
• To assist the internal/ external sales force in ensuring that the region achieves its sales forecast.
• Check Stock availability/Prices.
• Accepting and distributing orders.
• General administrative duties to support the department
The client is looking for individuals who can think on their feet using initiative and common sense to adapt to different situations.