|Location: CHESTER, CHESHIRE||Salary: 18500.00 - 18500.00 GBP Per Annum|
|Sector: Business Support||Job Type: Permanent|
|Shift Type: N/A||Applications: N/A|
|Posted: 5 months ago||Reference: 3107194|
Can you start work on MONDAY 9TH OCTOBER?
Do you want to work for one of Chester’s fastest growing companies?
Do you have experience in working in the customer service industry?
Are you flexible to work a shift between 9:00am and 7:00pm?
If you have answered yes to all of the above I would love to hear from you!
Due to the massive success and growth of the company, my client is currently looking to expand their Customer Resolutions team with full time specialists. The current team are extremely friendly, hardworking and they all have a genuine passion for helping their customers by providing first class customer care.
As a Customer Resolutions Specialist you will be speaking to many different people over the phone on a daily basis, dealing with a variety of challenging situations and queries. The Customer Relations team deals with after sales complaints, so an empathetic nature mixed with an awareness of the business needs is massively desirable. It’s a fast-paced, challenging and rewarding part of the business to be in.
You would be the first point of contact for customers (after sale) and you will be ensuring the highest of standards are being met at all times. The ability to multi-task is definitely needed, as you will be using in-house systems while liaising between different people to come to the best resolution for the customer and the business. It would be extremely advantageous that you are IT savvy or you are confident you can pick up new systems and skills quickly. To be part of this team you will need a positive, pro-active and professional.
The business is open 7 days a week between 9:00am to 7:00pm so flexibility to work 37.5hrs between these hours on a rota basis is essential.
The company offer several benefits including an excellent company training programme with ongoing training and coaching throughout your career, career progression prospects for people who want it, a pension scheme, company discounts, a company bonus scheme and much more! They really know how to look after their staff and create a comfortable, friendly and professional atmosphere to work in.
Want to find out more? Email me on firstname.lastname@example.org or apply online today!
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