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Resolution Officer

Location: PETERBOROUGH, CAMBRIDGESHIRE Salary: 8.72 - 8.72 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 9 months ago Reference: 3062956
Do you enjoy resolving customer service related issues?

Are you looking for a challenging complaints handling role?

A new opportunity has become available for a Resolutions officer within a creative environment based in Peterborough.

You will be required to manage and resolve Customer Service related issues through the telephone and email. Look to improve the customer experience through process changes identified through complaint management.

The successful candidate will need to have previous inbound or outbound customer service experience, keen eye for making changes to the customer service experience and manage a varied customer base across different brands.

If you have previous experience in dealing with complaints and are keen to utilise these skills within a fast paced environment please apply now for the full job description or to progress your application by applying online or contacting Lauren Brown @ Reed on 01733 295880.

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