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Reservations Coordinator

Location: BRISTOL, AVON Salary: 18000.00 - 18000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 10 months ago Reference: 3102397

Reed is recruiting on behalf of our premium service client who are seeking a highly personable candidate to join their business, within a customer service orientated role.

As a Reservations Coordinator you will be the first point of contact for the business brand and you will therefore handle the telephone booking enquiries and manage the emailed reservations.

Previous experience within high end customer service or travel would be advantageous as the role will require a candidate with proven customer services skills as well as a candidate whom is proficient in MS office.

Due to the nature of the role the position will require the selected candidate to work a rotational shift pattern (earliest start time is 8am and the latest finish time is 7pm - Monday to Friday).

The position offers a salary of £18000 basic plus up to £3K performance per annum subject to performance levels).

Duties will include:

Managing all corporate and individual reservations
Accurately load all bookings onto the system
Liaise with bookers/guests to ensure special requests for bookings are captured and tasked
Contact bookers/guests for arrival information
Conduct pre-arrival guest calls
Follow up on sales leads
Alert the sales team to new business opportunities
Provide sales and marketing statistics

If you feel that this role could suit your requirements and you would be interested in hearing more about this opportunity then please do apply online via the link or contact me on

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