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Reception & Hospitality Assistant

Location: BIRMINGHAM, WEST MIDLANDS Salary: 16000.00 - 17000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: 12 months ago Reference: 3107552
I am currently recruiting for a leading professional services organisation based in Birmingham city centre. They are recruiting for a Reception & Hospitality Assistant to join their dynamic and collaborative Client Services Team. 

The Role

Seeking to recruit a Client Services Team member to deliver an excellent Reception and Hospitality service to internal and external clients.

Main Duties:
To operate the company’s switchboard answering the phone to company standard, transferring the call and taking any relevant messages
To greet all clients on arrival and assist them in a courteous & helpful manner
Manage the outlook diary
Booking meetings
Assist with all travel/hotel booking for internal clients
Keeping the Reception area smart and tidy at all times
Undertake First Aid & Fire Marshall duties
Regularly update the telephone list
Scanning and photocopying when required
Order all flowers
Complete staff rotas
Preparing induction packs
Training new team members
Complete food hygiene and health and safety training.

Key Skills & Experience

Previous experience working in Reception/Hospitality
Excellent customer service skills
Excellent organisational and time management skills
Excellent telephone manner
Excellent communication skills (both written and verbal)
Ability to prioritise and work to deadlines whilst maintaining high levels of accuracy
Sound understanding of IT including MS Office

Previous experience of working in a professional services environment would be advantageous but is not essential. A hospitality qualification, food hygiene and first aid qualification would also be ideal but are not essential

This is a permanent role and is paying a salary of up to £17k.

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