|Location: CHELTENHAM, GLOUCESTERSHIRE||Salary: 30000 - 30000 GBP Per Annum|
|Sector: Property & Construction||Job Type: Contract|
|Shift Type: N/A||Applications: N/A|
|Posted: about 1 month ago||Reference: 3109087|
Duties to include:
* To maintain 48 hour communications response with all clients, leaseholders, contractors and other customers .
o To maintain polite and professional communications within all correspondence whether verbal or written.
o Day-to-day to proactively develop service levels across your portfolio to exceed client expectations, advising client of management set-up.
o To update all development directors on a weekly basis according to the format provided to include items addressed and progress made that week with issues relevant to the development.
o To maintain and locate development plans as necessary in order to determine boundaries, ownership and allocations as relevant and to deal with any issues in relation to lands and boundaries.
o To read, understand and interpret legal documents such as leases, Mems & Arts, freehold documents and contracts relevant to the developments within your portfolio and to ensure the terms of these documents are upheld by any associates relevant.
o To conduct and minute any meetings of directors, AGM’s, EGM’s and residents meetings accordingly in line with each client contract recording all minutes on the relevant databases and to action all minuted items as necessary.
o To draw up and present service charge budgets to resident directors or similar for each development on an annual basis according to their service charge year end, utilising previous expenditure and management experience.
o To produce and issue service charge cover letters along with standing order mandates to be sent with Credit Control issued demands to all lessees of the assigned development on an annual basis according to the developments year end.
o To prepare draft budgets within a minimum of 6 weeks before year end.
o To ensure that the relevant dormant or service charge accounts are completed for each development on an annual basis according to their service charge year end as well as having all accounts signed by the relevant development representative and filed with Companies House within their stipulated time frames avoiding penalties.
o To ensure all invoices addressed to assigned developments are of correct values and content. In addition to authorise all invoice amounts.
o To request service charge accounts within 12 weeks of the year end from accountants.
o To ensure all mechanical and electrical assets on site, such as lifts, gated entrances and emergency lighting has an annual maintenance contract in place and that items are tested during monthly site visits.
o To put in place and maintain any service contracts in accordance with client requests to include but not limited to cleaning, gardening, window cleaning, parking control, door entry and bin store clearance. All service contracts must be reviewed at budget preparation time with increases from contractors anticipated or otherwise agreed.
o To draft, produce and issue any relevant Section 20. notices relevant to your assigned development as necessary for any long term agreements including the management of the Section 20. process to commencement of the long term agreement. Copies to be issued to Head of Compliance prior to any works being instructed.
o To ensure any Health & Safety documents and reports are up to date in accordance with legal requirements and client requests. To include but not limited to General Health & Safety Report, Emergency Lighting Testing.
o To ensure all developments have relevant insurance policies in place including but not limited to Buildings Insurance Cover, Directors & Officers Cover, Mechanical & Engineering Cover.
The ideal candidate will have previous Property Management experience and ideally studying towards a Property Management Qualification.
You should have excellent interpersonal skills, confident reporting skills and strong IT skills.
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