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Project Manager

Location: GODALMING, SURREY Salary: 40000.00 - 40000.00 GBP Per Annum, inc benefits
Sector: Marketing & Creative Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 2 days ago Reference: 3127099
My client in Godalming is a well-established marketing software company, with a strong product offering and an excellent blue-chip customer base. They are well placed in a growing market and support their increasing customer base with a marketing oriented support team. They now require an experienced project manager to further enhance the onboarding of new customers.

KEY PURPOSE OF THE ROLE

To create and manage client onboarding projects, over a period of three months based on a brief provided by or agreed with the Account Manager. To ensure that all new customers provide a five star TrustPilot review on their experience of the onboarding process over the first three months. To ensure that there is a focus on the marketing outcomes that the customer wishes to achieve.

Salary £40,000 depending on experience



KEY TASKS

• Take part in a handover call with Sales and the Customer.
• Review or compile project briefs with Account Managers
• Preparation of a project plan that is agreed with the customer and with colleagues who will deliver activities in support of the customer
• Monitoring of the project and accurate maintenance of the project plan to ensure that deliverables happen on time, to the customer’s satisfaction
• Liaising with colleagues who are delivering training, guidance and technical support
• At least fortnightly telephone contact with the customer to review progress against the plan
• Maintaining accurate CRM and internal systems information
• Weekly reporting to Head of Account Management and AM on status (red/amber/green)
• Preparation of a handover pack for Account Manager for each customer at the end of three months
• Having a handover meeting with the Account Manager
• Managing other customer projects that require the involvement of multiple members of the support team over a period of more than a week


QUALIFICATIONS & BACKGROUND

Experience of working in a project management role.
Ideally, experience of working in a B2B marketing environment, either at a customer or an agency.
Marketing qualifications would be an advantage, but a good working knowledge of current B2B marketing practice would be sufficient.
Prince 2 or other project management training would be preferable.
Clean driving licence

If you would be interested then please apply below or contact Lee Russell on 01483 529900. 



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