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Product Design Support Assistant

Location: SOUTHWARK, LONDON Salary: 22000 - 24000 GBP Per Annum, inc benefits
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: N/A
Posted: 11 months ago Reference: 3070871
My client, a lighting company based in London SE1, are looking to recruit for a Product Design Support Assistant, owing to expansion.

This is a pivotal role within the organisation; acting as the liaison between sales staff, and the company's factories, to ensure that all queries and orders are dealt with efficiently, to the highest standards of customer service.

The role would suit someone with 1-2 years of relevant experience, or a recent graduate, looking to develop a career with a growing organisation. 

This role provides an excellent opportunity to join a successful, growing organisation, and learn a number of different business processes.

Salary is £22-24k per annum, depending on experience.

Job description:

The role will involve acting as the key link between the factories and the team of Sales Engineers to ensure all enquiries are directed and processed via clear communication and good project management.

This team deal with clients who are looking for a bespoke lighting solution, rather than 'off the shelf' products. Therefore, liaison with the appropriate provider, to achieve the client's vision, is key. This will involve dealing with other group members to manufacture custom products. It can also involve dealing with non-group companies, but obviously the former is preferable. The role will therefore require building relationships and developing an understanding of the capabilities of these companies. This will build up a knowledge base of which provider is most suited for which particular requirement.

This role will also involve spending time with the sales force, to inspire and motivate them to promote the capabilities that the group has to offer. The successful candidate will therefore become the “go to” person within the team of sales engineers when it comes to Custom manufacture.

Personal qualities required:

Outstanding customer service skills
An interest in Product Design (preferably a graduate in a relevant subject, or with hands-on experience)
A fast learner (full training on products and brands will be given)
Strong IT literacy with knowledge of MS Office (training on in-house systems will be given)
Calm under pressure
Able to work at a fast pace
Attention to detail
Excellent communication skills
A positive outlook

Interested? Please apply online, and /or email your CV to

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