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Post Room Operative

Location: YORK, NORTH YORKSHIRE Salary: 18000.00 - 20000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 11 months ago Reference: 3060425
A world leading electronics company located on the outskirts of York are looking for a forward thinking Depot Coordinator to join their team. This role will offer a great deal of variety and you will possess the ability to approach all tasks systematically while putting the customer first in all aspects of your work.

£18,000 - £20,000 per annum + bonus.

37.5 hours per week Monday to Friday between 8am – 6pm. (Some weekend cover may be involved to support the company’s customer out of hour rota).

You will be responsible for all despatches from the office in York.

• Ensuring all deliveries are collated, quality checked, correctly packed and with all the correct documentation prior to their despatch.
• Daily courier tracking – highlighting failed or late deliveries and reporting this to the sales support team.
• Producing daily courier manifests.
• Condition checking and functionality testing all returned equipment, ensuring all missing or damaged items are charged to the customer.
• Involved in stock control, ensuring all equipment is maintained to the highest standards in relation to performance and appearance.
• Preparing and programming all new equipment.
• Carrying out weekly stock audits.
• Providing delivery and collection quotes for Account Manager across the UK and Internationally.
• Reviewing the SLA matrix and price checking Courier pricing.
• Assisting customers who require technical help.

Background/experience -

• A minimum of two years’ experience working in a customer service role preferably in a Technical environment.
• Knowledge of stock control/despatch procedures
• Computer literate in all aspects of MS Office including Excel.
• Excellent communication skills both over the phone and face to face.
• Accurate administration skills.
• A team player with a positive attitude who is keen to learn.

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