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Personal Banking Advisor

Location: BIRMINGHAM, WEST MIDLANDS Salary: 17000.00 - 18000 GBP Per Annum
Sector: Banking Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: 8 months ago Reference: 3297898
A great opportunity for the right individual to secure a career within a successful multinational banking firm

Job title;
Personal Banking Advisor

£18000 per annum


Annual salary increase
“Employee of the month” award - £250 per month
Annual eye test reimbursement
21 days holiday entitlement
Employee discount on specific products
Childcare vouchers
Company pension scheme


Purpose of role;

Ensure excellent customer service by strengthening existing and new client/customer relationships. To assist the branch in meeting sales objectives.


- Identify and pursue sales opportunities through client referrals, internal networks, corporate relationships and personal network
- Professionally and promptly handling all calls and emails received
- Proactively promote the banks service/products
- Ensure high level of customer service is provided at all times when dealing with queries and complaints, direct to the relevant department as necessary
- Identify and pursue opportunities to cross sell products and services via telephone or face to face interaction
- Ensure you maintain a welcoming and professional service to customer’s/clients when assisting within the banking hall
- To support the branch’s business development initiatives by promoting and attending business development/sales events
- Responsible for operating cash, processing of remittances, maintenance of AML format for cash of more than £9000 on a daily basis
- Undertake any other responsibilities as delegated by the Area Branch Manager or senior colleagues

Key skills required;
- Excellent networking, sales, interpersonal skills
- Previous customer service and retail sales experience
- Excellent oral and written communication skills
- Ability to build rapport
- Strong listening skills with the ability to ask relevant questions
- Confident and self-driven

If this sounds like the perfect career for you then apply today!

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