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Pensions Team Leader

Location: BRISTOL, AVON Salary: 26000 - 34000 GBP Per Annum
Sector: Insurance Job Type: Contract
Shift Type: N/A Applications: N/A
Posted: 5 days ago Reference: 3093957
My Client are a recognised and established leader in talent, health, retirement and investment company. They have a unique opportunity for a Pensions Team Leader in Bristol and in return a competitive salary and benefit package can be offered


Role Focus:
To provide with the team a quality service to all clients
Achieve both team and personal goals
To provide support to consultants for existing and new clients
To ensure the team is compliant with all company and FCA requirements
Staff recruitment, retention, development and motivation

Responsibilities:
 
Operational
Conduct regular audits of work
Provide timely administration support to clients and consultants
Ensure appropriate team members achieve and maintain threshold competency
Work prioritisation and allocation
Set and work within client budget and bill to recover
Conduct regular meetings
Provide a service compliant with company procedures and Code of Professional Conduct and any appropriate external regulatory bodies
To share initiatives and experience
Peer review
Communication of all relevant information to team and to management
Champion for change management

Clients
Manage the administration of personal and team portfolio of clients
To work with the consultant to agree the service specification and service delivery for each client
To attend client meetings as required
To ensure client relationships in the offices are managed effectively
Deal with complex client and member queries
100% client retention

Financial
Achieve portfolio revenue growth as agreed with manager
Achieve own and team financial goals
Manage WIP

People
Facilitate career management for the team
Own personal development
Absence management
Meet staff retention goals
Recruitment in line with process
Performance management

Skills Profile/ experience required:
Previous experience of successful Team leadership
Experience in employee benefits
Excellent written and oral communication skills
Excellent time and project management skills
Working knowledge of Microsoft Office including Excel
Ability to make decisions and support corporate goals
Experience of change management

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