My client is a well known pension’s focused business with an excellent office location in the heart of Brighton holding a diverse, lively and professional growing team. They are seeking a Pensions Customer Support Administrator on a 12 month FTC to join and act as the first point of contact for customers and to explain complex technical information in an understandable way.
Ideal candidates will have a background within pensions/ financial services and has worked in a contact centre environment. You will have excellent communication and customer service skills with strong attention to detail and accuracy. You will be polite, professional and enthusiastic and ensuring the customer is always put first.
Combine your experience with guided procedures to help customers with their queries. These can range from providing information on completing regulatory returns or dealing with a customer who may have been duped by a pension scam
Integrate well within a small contact centre team, and be a positive influence with customers and colleagues
Flexible salary on offer circa £21,200+ fantastic benefits including 25 days holiday, Civil Service Pension, Development opportunities, Discretionary bonus arrangements + many more