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Parts Inspection Exchange Coordinator

Location: NORWICH, NORFOLK Salary: 7.93 - 7.93 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 2 months ago Reference: 3059340
My client are looking for an experienced customer service professional to join a part exchange department. 

The main duties of your role will be testing and testing the goods brought in and accurately describe the condition ratings of individual products. 

Key duties: 
• To clean and present second hand products in a condition ready for resale purposes.
• Ensure the team provide customers with outstanding customer service.
• To identify faults and accurately describe the fault to our repair partner.
• To effectively deal with customers part exchanging goods through our Norwich showroom.
• Act as an ambassador for company values.
• Working on additional tasks and projects as required.
• To liaise with the manager to ensure they are aware of any issues whilst inspecting all equipment.

Experience required: 
• Practical experience of delivering a high standard of customer service, as well as a desire to see customers satisfied is expected.
• Capable of making decisions and solving complex problems quickly and confidently.
• Excellent communication skills both verbal and written
• Ability to work in a team environment
• Enthusiastic and flexible working attitude

The normal hours of work will be 40 per week Monday and Sunday between 8am-7pm. 

Please apply online or email your CV to Laura.Ward@Reedglobal.com 



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