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Part Time Helpline Advisor

Location: WARRINGTON, CHESHIRE Salary: 9.00 - 9.79 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 1
Posted: 3 months ago Reference: 3047492
I am currently representing a client based in Birchwood, Warrington who are the UK’s leading charitable organisation within the specialised disorder/illness they provide support for. My client are looking to recruit 2 new candidates on a part time temporary to permanent basis.

My client is looking for 2 empathetic and professional individuals to deliver a high quality support and advice service to people affected by a specialised disorder through their multi-channel helpline & online services.

The inbound helpline advisor role will be part time (20 hours per week) working Sunday to Thursday on a 2 week shift rota basis, the first week you will work 15:00 – 19:00 followed by a week of working 18:00 – 22:00. The rate of pay will be £9.00 per hour whilst on a temporary basis rising to £9.79.

Experience of providing support to members of the public, either in a customer service or healthcare setting obtained in a helpline or online environment will be advantageous. The successful candidates will also have excellent listening and verbal communications skills with the ability to empathise with people expressing high levels of emotional distress.

My client over the coming years will make a difference to the lives of hundreds of thousands of people thanks to their programme of support services, education and public information.

If you actually want to make a difference to people’s lives in a demanding but rewarding role please do not hesitate to apply online or email scott.nevett@reedglobal.com


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