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Part Time Customer Service Officer - Housing

Location: WEMBLEY PARK, MIDDLESEX Salary: 13.48 - 13.48 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 15 days ago Reference: 3110858
Currently seeking a Customer Service Officer for a Housing Association in Wembley Park, located a 5 minute walk from the Jubilee and Metropolitan Lines. This is a PART TIME role (17.5 hours/week), and the hours will be on a rota basis between 8am and 8pm Monday to Friday and some Saturday mornings.
The role will involve taking inbound contacts from customers by email, web based systems, texts and phon calls and resolving routine complaints at point of contact, trying to avoid escalations. The successful candidate will also with administration work in the Property and Investment Team as needed. Excellent Customer Service and Communication skills are a must, as is proven experience in a customer service environment and knowledge of Housing and Housing related issues.

For immediate consideration, pelase apply online now.

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