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OTC representative German

Location: BUDAPEST Salary: Salary Negotiable
Sector: Multilingual Shared Services Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: about 1 month ago Reference: 3100665
Our partner company is a global manufacturer in building industry and delivering product and process innovations to serve the worldwide marketplace. The company’s Shared Service Center was launched in 2009, located in Budapest. This company employs more than 250 people whose provide business support in customer service, supply chain, finance and IT field. It offers complex and challenging jobs, a great work environment, competitive salary and opportunity to develop and implement promotion and training to work.


Why it is a good opportunity for you:
• The Order to Cash Representative ensures customer’s orders are correctly loaded onto the system, that any queries are resolved.
• First point of contact for many customers on price, source products, chase supplies, enter orders, claims, arrange credits and resolve stock discrepancies and returns.

What you will be doing:
• Managing incoming orders
• Ensure customer request date is fulfilled
• Manage and maintain customer Order Book for the supported region
• Manager and resolve customer queries on time
• Cash application - booking payments in a timely manner
• Chasing payment in accordance with defined credit management policy, both proactively and reactively – sending out reminders and statements
• Cash collection and customer query management
• Providing support to Credit Experts in Credit risk assessment and management
Requirements that make you the best candidate:
• High level English and Italian language skill
• 2 years of experience within SSC environment
• Cash Application and/or Collection and/or Customer Service background is a must
• Highly customer focused mind-set
• Strong analytical skills, structured way of thinking and acting
• Strong communication, influencing and interpersonal skills
• Strong problem solving and communication skills. Proactive, ability of systematic problem solving
• Excellent Excel skills and general IT literacy
• Any other European language is an advantage


Apply directly to Renata Endrodi – Research Consultant, for a short, pressure free and confidential discussion on this role and other opportunities.
Tel: +36 1 8833 579
E-mail: renata.endrodi@reedglobal.com
Web page: www.reedglobal.hu

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hu.linkedin.com/in/renata-endrodi