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ORDER MANAGEMENT REPRESENTATIVE gERMAN

Location: BUDAPEST Salary: Salary Negotiable
Sector: Procurement & Supply Chain Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: about 2 months ago Reference: 3115319

Our client is an American power management multinational company. It provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power.


Why it is a good opportunity for you:
• A fast-growing international business environment
• Being part of a young and enthusiastic team
• Development opportunities and possibility to grow within the company
• A pleasant and modern working environment
• A competitive remuneration package

What you will be doing:

• Provide proactive consultation and commercial support to internal and external customers for orders, order management and logistics which includes but is not limited to order clearing, ensuring compliance, coordination of delivery, negotiation of customer claims, complaint handling, arrangement of product substitutions and returns, initiation of billing, and internal and external correspondence
• Provide additional commercial support to the organization by performing standard and ad hoc customer data and pricing analysis as well as central customer data maintenance
• Track, maintain and document general and specific customer conditions
• Define and ensure efficient processes in the ERP and Order Management systems
• Support commercial projects
• Maintain customer data according to Customer Data rules and processes

Requirements that make you the best candidate:
• Bachelor’s degree
• Fluent German and good English
• 2-3 years of professional experience in customer services related roles, preferably in Supply Chain or Logistics related field
• Knowledge of computerized order management processes, a good command of Excel
• Strong analytical skills required to enter, document and manage orders and customer issues
• Excellent Communication and Interpersonal Skills

Apply directly to Kitti Nyikos – Research Consultant, for a short, pressure free and confidential discussion on this role and other opportunities.
Tel: +36 1 8833 521
E-mail: Kitti.nyikos@reedglobal.com
Web page: www.reedglobal.hu


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