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Operations Assistant - Freight Forwarding

Location: BASILDON, ESSEX Salary: 9.00 - 10.00 GBP Per Hour, inc benefits
Sector: Business Support Job Type: Temporary
Shift Type: FULL TIME Applications: N/A
Posted: 12 months ago Reference: 3125767
Our client are an International Freight Forwarding business that has been established for over 20 years, a family run business who has gone from Strength to strength over this period of time have an exciting opportunity for a Temporary Account Operations Coordinator to join their busy team on a Maternity Contract.

Reporting to the Department Manager of the UK Air and Sea freight your job summary will be to coordinate activities for their accounts.

A full time role paying £9-£10ph our client are looking for someone who is willing to take on the whole term of the maternity contract and your duties will include

Assist the Team Leader in the execution of their duties in support of the Head of Air and Ocean’s vision of the company to become more competitive and profitable

Understand and execute the department’s vision of good business development in order to successfully deliver sea freight operations for the Account

Complete all Import, Export and Cross Trade activities correctly and on time ensuring the Customs Export declaration forms are completed correctly

Immediately report any amendments to the customs declaration forms to line manager

Ensure all operational activities are completed on time

Update the operational PO Management System

Maintain and utilise the operational system at all times

Complete any ad-hoc and spot checks on customer entries and submit reports to line manager weekly

Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs

Follow the clients SOP in relation to the Account

Maintain regular communication with sales teams reporting new sales leads and handover of shipments

Create new and maintain current SOPs for the department

Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format

Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager

Follow up late customer payments in conjunction with credit control

Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format

Implement and improve new efficiencies in customer workflow in conjunction with line manager

Ensure all reports are generated by given deadlines and handed to line manager

Before release, ensure all goods under the Deferment account are approved for delivery via accounts and/or line manager

Accurately Complete all invoicing for imports, exports and clients within 48 hours of activity

Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay

Provide holiday cover for staff as and when required

Candidate requirements

Due to the nature of this role you ideally will need to be immediately available or as a minimum on 1 weeks’ notice.

You will have a background in Export, Import, Sea, Air or Road freight services

A highly organised individual is needed as this will be a busy role at times

Good level of excel is also required.

If you are immediately available and will consider this role as an option then please send an up to date CV to

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