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Operational Support Assistant

Location: WARRINGTON, CHESHIRE Salary: 8.50 - 9.00 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 3 months ago Reference: 3100296
A fantastic opportunity has arisen for an experienced Operational Support Assistant to provide support for a busy team within a well-known and highly respected Local Authority. This role is based on an ongoing temporary contract, on a full time basis, and is available immediately.

What’s my role?
To work closely with all members of Warrington Councils’ Regulatory Services Team in order to provide operational support to all aspects of the licensing function. You will assist officers in managing customer demands and expectations by processing and updating customers on general inquiries. You will also assist in checking applications to ensure that all business rate valuations are correct and to determine licensing fees.

Additional duties may include checking payments, ensuring databases and systems are up to date and assisting in the collation and reporting of performance data and statistics.

What skills do I need?

• Extensive experience in an operational support assistant role within a large, multifunctional organisation.

• Experience organising and maintaining information systems, including databases.

• Ability to provide strong administrative support while handing sensitive and confidential information.

• Experience of case management and the effective investigation and resolution of service requests.

• Ability to assist in regulation and enforcement procedures..

The successful candidate will be able to thrive in a fast paced and outcome focused environment. You will possess great attention to detail and be able to multi-task effectively. You will also be proactive, highly motivated, organised and have the ability to work as part of a team.

Previous experience working within a Local Authority environment would be advantageous.

Get me signed up!

If this position is of interest to you please send me your updated CV to agma.sourcing@reedglobal.com or apply below!


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