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night receptionist

Location: TUNBRIDGE WELLS, KENT Salary: 18000.00 - 18000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 3 months ago Reference: 3044639
My client based in Tunbridge Wells is looking for a Night Duty Manager.

Salary; £18,000
Hours; 10.30pm-7.30am. Flexible hours work pattern.

Role Purpose;
To manage the reception department during the night and take on all reception duties. To attend to any guests needs efficiently and effectively, and to ensure all buildings are secure/locked at night.


Key Responsibilities:
To manage reception during the evening hours.
Check in late arrivals and check out early departures in line with hotel procedures.
To answer any calls/emails and to take effective messages.
To attend to all late night guest requests.
To ensure all access to the hotel is secure and perform any related security jobs as required overnight.
Ensure set up of the hotel for the day’s next business.
Report any faulty equipment to the relevant persons.
Perform all pre & post night audit duties.
Collect all overnight breakfast orders and relay to early kitchen staff.
Collect Post and distribute to the relevant departments.
Liaise with the housekeeping department to see what areas need cleaning during the shift.
To take part in scheduled training and to proactively take part in relevant hotel meetings.
To have extensive knowledge of all hotel facilities.
Identifying and removing potential H&S hazards.
To adhere to Company processes with regard to Data Protection, Financial Crime and Treating Customers Fairly.


Key Skills and Knowledge:
Previous experience as reception supervisor or night porter.
To have a proactive approach to work and a positive attitude which reflects the ability to work on one’s own initiative.
Excellent verbal communication.
Ability to work methodically and to a time frame.
IT skills.


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