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NHS Switchboard Controller

Location: BRISTOL, AVON Salary: 7.58 - 14.25 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 3 months ago Reference: 3046846
Do you want to work in a role where providing exceptional customer is of the outmost importance? Do you want to be part of an NHS Partnership supporting service users and departments across the South West? Would you like to work within a small and efficient team? Then my client urgently needs you!

It is absolutely vital that the successful applicant can work all shifts required across all available shift patterns.

Working Hours:

This is a 24/7 switchboard with the following shifts (candidates must be open to working any shifts & appropriate shift pattern): 6am -2pm, 2pm - 10pm, 10pm - 6am Monday through to Sunday covering 5 out of 7 days

Applicants should have/be:

• Excellent customer service skills
• Efficient communication skills, especially questioning and listening
• Excellent telephone manner
• Accurate administration and data entry skills using Excel
• Accurate and quick typing skills
• An ability to stay calm under pressure
• Confident and approachable in dealing with a range of service users
• Flexible & empathetic
• A good sense of humour, and be team orientated

The nature of this position involves dealing with sensitive information. Therefore the successful applicant must be willing to undertake an enhanced DBS disclosure in order to perform this role.

Pay rates range from £7.58 per hour - £14.25 per hour depending on shift.

Start date: ASAP

If you are interested in being considered for this position PLEASE APPLY ONLINE NOW or email nathan.greenwood@reedglobal.com

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