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New Customer Executive

Location: BURGHFIELD COMMON, BERKSHIRE Salary: Salary Negotiable
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 14 days ago Reference: 3080001
Guide Dogs for the Blind are currently looking for 12 new temporary members of staff to join their busy team in September on an ongoing basis.

They are a well known, charitable organisation based in beautiful grounds in Burghfield and it's a fun team to work on.

The hours are Monday to Friday 12pm - 8pm (Friday 11am - 7pm).

There is a bus that stops very near to the office building.

As a Telefundraising Executive you will deliver exceptional fundraising via the telephone to ensure the charity achieves its targets for income generation whilst maintaining the best level of supporter satisfaction possible.

Within this role you will be responsible for;

• Making telefundraising calls to supporters and potential supporters, achieving targets on number of contacts and responses.
• Being the voice of the charity, and passionately executing the vision, aim and purpose of charity to our supporters, whilst maintaining a minimum complaint level.
• Assisting training colleagues, contribute to the telefundraising plan and assist the Telefundraising Manager and Team Leader on tasks as required.

Key Requirements for this role includes;
• Call handling experience.
• Customer service, sales or marketing experience.
• Confident, with a friendly and professional phone manner.

We would also consider people with excellent customer service skills from backgrounds such as retail and hospitality. 





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