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미국계 화학기업 기술지원 채용

Location: Gangnam-Gu Salary: 3000.00 - 4000.00 KRW Per Annum
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 11 months ago Reference: 3069315

•Answer inbound calls and email inquiries regarding technical inquiries from external customers, such as product recommendation, application support, and distributor referral.
•Understand customer needs and search basic technical data and use it as part of the answer to customers.
•Escalate complex technical inquiries to R&D or other functions and keep tracking them until resolved.
•Record the key information of the interactions with customers into the tracking systems.
•Follow up customer satisfaction survey feedback – find out the root causes of poor experience and take corrective actions.


•BS degree
•chemical related or engineering majors (우대)
•Good phone communication and probing skills.
•Pro-active and willing to learn.
•Good in written English. Good spoken English is a plus.

※ 약 6개월간 계약직 (2018년 3월 30일까지 계약)
※ 뤼드코리아 소속의 파견계약직


근무시간 : 오전9시 ~ 오후6시
급여조건 : 희망연봉 기재
복리후생 : 시간외근무수당, 연차수당, 퇴직금, 경조휴가, 명절선물
근무위치 : 지하철2호선/분당선 선릉역 1번출구 도보 1분거리


문의 : 02-2187-2029
이메일 : daniel.cho@reedglobal.com주소로 "Technical Customer Service-000"으로 지원 바랍니다.