Jr IT Support - £18-23K - Biggleswade, Hertfordshire
I am delighted to represent a client of mine in Biggleswade, Hertfordshire with a new Junior IT Support role for their head office.
You will be reporting directly into the IT Manager tasked with providing 1st line support for the company's end users. A brief summary of the desired experience and skills are detailed below but a job description can be shared following your application.
My client is looking to schedule interviews ASAP, possibly towards the end of next week (16th, 17th, 18th September).
If interested, apply now to be immediately considered!
- Provide first line support for IT related issues and requests
- Provide assistance to users by phone and email
- Track issues and requests to resolution
- Update the internal knowledge base with issue resolution details
- Support computers, laptops, tablets, smart phones and applications
- Escalate issues as required
- Develop Microsoft Office 365 technical skills and knowledge
- Active Directory