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IT Technician/IT Deployment Engineer-Inside IR35

Location: SOUTH WEST LONDON, LONDON, UNITED KINGDOM Salary: 18.00-18.00 GBP (UK Pounds) Per hour
Sector: Technology Job Type: Temporary
Shift Type: N/A Applications: 12
Posted: 28 days ago Reference: X3-387913

Our client based in South West London are looking for a number of Deployment Engineers on a contract basis.

The successful candidate will be responsible for doing a Floorwalk exercise of Windows 10 Upgrade/Migration and Exchange Mail Move/Migration from 2010 to 2016.

You will be required to:

  • Provide 1st/2nd ICT support to all employees and supported clients including assisting with day to day escalations and investigating complex problems or repeat failures.
  • Provide a quality customer focussed service ensuring calls are logged accurately and resolved efficiently using the Helpdesk Management system.
  • Support Hosted Telephony solution; update System backend as required in relation to moves and Changes. Configure and replace faulty Handsets.
  • Maintain the smooth and efficient operation of end-user computer equipment (including desktop and mobile devices) through effective installation, configuration, performance management and trouble-shooting within defined service level agreements.
  • Maintain audio-visual equipment, printers and scanners and other peripheral devices in all areas.
  • Install and configure client-based (PC/MAC) hardware and software efficiently and to timescales agreed.
  • Implement server-based MAC/Windows imaging.
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